AI Reviews Agent
Nia
Reads every review.
“Bad review hits at 9pm? I've drafted the reply before you've put down the last plate. Good ones, I turn into posts. Angry ones, I flag before they go viral.”
- Nia drafts. You approve. Replies only publish once you have said yes, and you can switch on auto-approve yourself if you want to.
Nia
reviews agent
On your phone
What Nia puts in your Telegram.
“Bad review hits at 9pm? I've drafted the reply before you've put down the last plate. Good ones, I turn into posts. Angry ones, I flag before they go viral.”
A recreation of the Telegram threads these agents send. The restaurant and the guests shown are examples, not customers.
What Nia does for you
- Auto-drafts replies to Google, TripAdvisor, Uber Eats, Deliveroo
- Replies in YOUR voice - learned from your brand
- Flags angry reviews before they escalate
- Turns 5-star reviews into shareable Instagram posts
- Weekly review-sentiment summary so you know the truth
- Catches review patterns before they become trends
- Crisis playbook for 1-star reviews
- Templates trained from your best past replies
Review replies are drafted for your approval, in line with Google Business Profile's policy on automated responses. Anything Nia reads as a serious complaint is escalated to you before a word is published.
Works with
What Nia plugs into.
UK systems, named honestly. Anything marked coming is not connected yet - we will not pretend otherwise.
Reviews
Nia drafts a reply everywhere your guests leave one.
- Google Business Profilelive
- Deliveroolive
- Uber Eatslive
+3 more in this category
Everything else
Every system we work with, and exactly where each one stands.
See the full list →
Pricing
Starting at £99/month.
Flat monthly price per restaurant. No usage fees. Every restaurant is different. Tell us what you need and we will put together the right setup and price for you.
Founding restaurants: first month free, and your rate locked for 12 months. Cancel anytime. Fair-use limits apply - see what is included.