The team your restaurant deserves.

Your daily marketing partner.

“I plan your 30-day calendar, write captions in your voice, and post for you while you run service. Photos in, posts out. You stay in the kitchen.”

• Generates branded Instagram posts from photos, reviews, offers
• Plans 30-day calendar around match days, holidays, food weeks
• Daily morning digest - one tap to approve
• Bulk approve a week or a month at once if you'd rather
• Learns your brand voice, dishes, vibe
• Captions written in your voice
• Smart timing - posts when your customers are actually looking
• Generative design - each post designed fresh, not templated

Reads every review. Replies in your voice.

“Bad review hits at 9pm? I've drafted the reply before you've put down the last plate. Good ones, I turn into posts. Angry ones, I flag before they go viral.”

• Auto-drafts replies to Google, TripAdvisor, Uber Eats, Deliveroo
• Replies in YOUR voice - learned from your brand
• Flags angry reviews before they escalate
• Turns 5-star reviews into shareable Instagram posts
• Weekly review-sentiment summary so you know the truth
• Catches review patterns before they become trends
• Crisis playbook for 1-star reviews
• Templates trained from your best past replies

Brings new diners through the door.

“I run your local SEO, optimise your Google listing, and win back the regulars who quietly ghosted you. The kind of stuff agencies charge two grand a month for.”

• Google Business Profile - photos, posts, hours, menu, kept fresh
• Local SEO so you rank for 'best [cuisine] near me'
• First-visit follow-up with bounce-back offer
• Win-back campaigns for regulars who've gone quiet
• Birthday automation that guarantees a return visit
• Tracks which marketing channels actually bring customers in
• A/B tests your offers to find what converts
• Coordinates with Joey's calendar for seasonal pushes

Turns DMs into bookings.

“Someone slides into your Instagram asking about a birthday for 14? I reply in your voice, send the sample menu, take the deposit. While you're plating.”

• Auto-responds to Instagram, Facebook, WhatsApp DMs in seconds
• Books tables via OpenTable, Resy, Quandoo
• Handles private party and event enquiries
• Sample menus, deposits, confirmations - all automated
• Hands off to you only when it actually matters
• Captures lead intent on every DM, even after hours
• Pre-screens enquiries for fit (party size, dietary, budget)
• Follow-up nudges for unconfirmed bookings

Customer questions, 24/7, in your voice.

“Vegan asking about cross-contamination at 10pm? I answer honestly, in your voice, with full kitchen knowledge. Customer trusts the answer. Books for tomorrow.”

• Live chat on your website
• WhatsApp Business inbox management
• Allergen + dietary questions with full menu knowledge
• Gift card and voucher enquiries
• Complaints triage with priority alerts
• Answers in your kitchen's actual voice and detail
• Knows what's 86'd in real-time (from Remy)
• Escalates only when she genuinely can't resolve it

Watches your numbers. Catches what slips.

“Tuesday revenue down 12% three weeks running? I noticed before you did. I won't tell you what to do - just what's slipping. The call is yours.”

• POS integration - Square, Toast, Lightspeed, more
• Daily revenue + cover monitoring with anomaly alerts
• Menu item profitability analysis
• Staff scheduling optimisation suggestions
• Inventory waste tracking
• Spots revenue dips three weeks before you'd notice
• Friday-night benchmarking against last 12 weeks
• Quiet morning briefings - no panic, just data

Builds your direct ordering. Manages your aggregators.

“You're losing 30% to Uber Eats. I'll build you a direct ordering platform that takes 7%, sync your menu across every aggregator, and slowly move your customers from their app to yours.”

• Direct ordering platform - built and hosted for you (7% fees vs 30%)
• Menu sync across Uber Eats, Deliveroo, Just Eat, direct site
• Photo and description quality maintained across every platform
• Stock-out sync - kitchen 86s a dish, all platforms update in 60 sec
• Aggregator-specific promotions launched with one approval
• Migration campaigns to move aggregator customers to direct ordering
• Tracks per-platform profitability after fees
• Hours-by-platform management (close Uber Eats during dine-in rush)
• Coordinates with Nia for aggregator review responses

Answers your phone in your voice.

“Bookings, allergen questions, hours, location - I handle calls so you don't have to break service to grab the phone.”

• 24/7 booking calls in your voice
• Allergen and dietary Q&A by phone
• Hours, location, and directions
• Voicemail handling and transcription
• Transfer to owner for urgent calls
• Captures every missed call as a follow-up task
• Hands off bookings cleanly to Bash
• Recognizes regulars by phone number
• Tone-matched to your brand - casual or formal

Owns your numbers.

“VAT returns, supplier invoices, daily takings, payroll reminders. The boring stuff that costs you sleep.”

• VAT return preparation
• Invoice reconciliation
• Daily takings vs bank reconciliation
• Payroll reminders and scheduling
• Supplier payment scheduling
• Catches supplier overcharges automatically
• Cash flow forecast updated daily
• Quarterly P&L drafted in plain English
• Coordinates with your accountant at year-end

Your sous chef for stock.

“I track what's running low, predict what you'll need for the weekend, and place supplier orders before the cutoff.”

• Stock level pacing and alerts
• Automatic supplier ordering
• Waste tracking and reduction
• Food cost analysis per dish
• Weekend prep forecasting
• 86s called from kitchen flow straight to Theo + Lucia
• Supplier price tracking - flags increases
• Recipe yield analysis from POS sales
• Cuts food waste 20-30% by month three